|
 Rights and Responsibilities
|
|
|
|
Your important rights
and responsibilities are: |
|
|
- You are entitled to a copy of the written
estimate when your mover prepares it. That written
estimate should carry all charges, including
transportation, accessorial, and advance charges
- Always keep in mind that if you receive an
estimate from a household goods broker, the
mover may not be required to accept the estimate
- Your chosen mover should specify the mode
of payment. Payment modes may include, hard
cash, certified check, money order, cashier's
check or a specific credit card
- Before loading your household goods and furniture,
make sure that your mover may not amend an estimate
of charges
- You should be prepared to pay at delivery
the cost of any additional services you requested
after the contract was executed and not included
in the estimate
- Your chosen mover is entitled to charge you
for providing a binding estimate. Thus, binding
estimate must clearly describe the shipment
and all the provided services
- Your mover should retain a copy of each binding
estimate as an attachment to the bill of lading
- Your mover is not allowed to charge you for
giving a non-binding estimate
- Your mover must provide reasonably accurate
non-binding estimates
- Your mover must prepare a written record
of its amended date or period for delivery
- Your mover must maintain a record of all
notifications to you as part of the records
of your shipment.
|
click
here for a more detailed overview of your
Rights and Responsibilities. |
|
|
|
| |
|
| |
|
